PRIVACY POLICY


Last updated: 03 January 2026

1.      Who we are

Red Earth Interiors (ABN 964 450 043 10) (“we”, “us”, “our”) respects your privacy and handles personal information carefully. This policy explains how we collect, use and disclose personal information.

Depending on circumstances, the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) may apply. Regardless, we aim to manage personal information in a transparent, responsible way. OAIC

2.      What we collect

We may collect:

  • name, email, phone number

  • billing/shipping details (if applicable)

  • order history and purchase details

  • communications with us (emails, messages, questionnaires)

  • website usage data (IP address, device/browser info, cookies, analytics).

We don’t intentionally collect sensitive information.

3.      How we collect it

We collect information when you:

  • buy from our website (Squarespace checkout) or Etsy

  • download a freebie or subscribe to emails

  • complete a questionnaire for an online design service

  • contact us or interact with our website.

4.      Why we collect and use it

We use personal information to:

  • process orders and deliver digital downloads

  • provide and administer online design services

  • communicate with you about your purchase/service

  • improve our products, services and website

  • send marketing where permitted (and you can opt out)

  • meet legal/accounting obligations.

5.      Marketing and unsubscribe

If you opt in (or where otherwise permitted), we may send you marketing emails. Every marketing message will include an unsubscribe option and we action unsubscribe requests within required timeframes. ACMA

6.      Who we share information with

We may share information with trusted providers such as:

  • ecommerce platforms (Squarespace, Etsy)

  • payment processors (e.g., Stripe/PayPal via the platform)

  • email marketing platforms

  • analytics providers

  • professional advisers (e.g., accountant) and authorities where required by law.

7.      Overseas disclosure

Some providers may store data overseas (commonly the US/EU). We take reasonable steps to work with reputable providers and protect your information.

8.      Cookies and analytics

We use cookies and analytics to help our site function and to understand how visitors use it. You can adjust cookie settings in your browser.

9.      Affiliate links

Some outbound links may include tracking that helps attribute referrals (including affiliate links).

10. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

11. Access and correction

You can request access to the personal information we hold about you and request corrections.

12. Complaints

If you have a privacy concern, contact us at info@redearthinteriors.com.au. We’ll respond within a reasonable time. You may also contact the OAIC if needed. OAIC